New Year, New Management

by Chris on January 8, 2009

I am writing this to you today to tell you I am stepping down from Performancing and handing the reins over to David Jones.

Last Autumn I was brought in to turn the service around and generally help iron out some of the problems that publishers and advertisers had experienced.

While there are obviously still areas where the service could improve, I feel I have done all I can to put the Performancing Ads system back in the right direction and now it is going to require someone who can dedicate full-time attention.

David will be known to some of you as the Advertising guru of Splashpress, so you know you are in safe hands and more importantly, will be putting in place measures that will help your advertising success.

As always, the contact form is available if you need help, and of course from now on you can email directly Dave @ performancing .com

Happy Blogging!

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New Affiliate System

by Chris on December 1, 2008

First of all I need to apologize for the problems you have might have experienced with ads either being delayed appearing or being removed from your blog. This was a glitch that was found and solved, but not after some people had frustrations with it. Do let me know if you see the problem appear again!

I was brought in to make improvements and I have to admit the improvements have taken longer than they should have, but I am hoping, with your feedback, things will be much better from here on.

New Affiliate System

Another problem people have been having was with the affiliate system so we are from today moving to a new system that I hope you will find more profitable and MUCH easier to understand.

The old system had problems with transparency and fraud because you were told you would get $10 for each person you signed up.

So of course we get people signing up and referring their other email addresses:-

To counter this, “fraud prevention” was put in place where any referrals had to have the code up on a site with a region in place for 30 days.

But of course we couldn’t be too transparent about how it worked because the fraudsters would just use it as a blue print to cheat the system.

Now when you are not 100% transparent you annoy the perfectly innocent and honest people who were expecting $10 for each of their referrals when in fact only one of their referrals had installed the code.

So the new system is much easier to understand and has fraud prevention built-in.

Rather than a flat $10 you will get 5% of whatever your referrals buy or sell, ongoing while they remain a member.

So if you refer someone who sells an ad worth $100 you get $5. If you refer someone who buys a $100 ad you get $5. And you keep getting those commissions for each ad they renew or continue to sell.

Make sense?

Before you would get paid once, now if you refer a good blogger or advertiser you will keep getting paid month after month after month!

Feedback Welcome

As always, please let me know if you have questions or problems, either in the comments or using our contact form.

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New Blog, and Coming Changes

by Chris on October 9, 2008

My name is Chris Garrett and I am writing this post in part to tell you that I have stepped in to run Performancing Ads as from October 1st, and partly to launch this (much needed) blog.

I want to start by apologizing for the problems that many you have been experiencing with Performancing Ads over the last month. We are all sorry for the confusion and interruption this will have caused.

My first priority coming in was to make sure you got any money owed to you. You should now have been paid, taking into account the “Minimum Payout Amount” you have set in your account.

Right now I am getting to grips with the system and learning how it works behind the scenes, with a view to finding solutions to improve it.

The next big job on my list is to better communication (hence this blog), along with clearer reporting and usability.

A big change that is coming is we are going to simplify the affiliate system. Many of the complaints I have been informed of were around what people were expecting to be paid and what they were actually paid once inactive referrals and duplicates were removed. We are going to move to a much simpler, and hopefully much more inviting system. I will talk about that in a future post.

As you would expect, I am getting a great deal of feedback for how to improve the service, and I am working through all the issues to try to understand them.

I know there might still be outstanding issues so please do get in touch if that is the case using the contact form

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